Management of parking area to compensate for stolen car

In this case, the management of a parking area had been entrusted by the Airport Authority to a third party. This third party had assumed responsibility for the safety of the vehicles which were parked on payment of prescribed charges. It was held that the person responsible for the management of the parking area was liable to make good the loss suffered by the person who filed a case for the theft of a parked car and that the complainant was a consumer within the ambit of Section 2 (d) of the CPA, 1986. The consumer was awarded compensation taking into account the value of the car after depreciation.