And here come another veg/non-veg mix up!
This time is Pizza Hut!!!
Honestly, how difficult it is to distinguish a vegetarian serving from a non-vegetarian one?
Going by the rate at which this error is being repeated by the most reputed food chains in the country, it sure must take an Einstein to make the distinction. Us, lesser mortals, marking the distinction by looks and smell..tch!..only we knew the intricacies.
So this story comes straight from the non-veg heartland in the country-Kolkata. The heartland status notwithstanding, it is completely unjustified to shove non-vegetarian food down any vegetarian’s throat. The beliefs notwithstanding, it is a matter of respecting and upholding individual choices,
Pradeep Kumar, a consumer residing in Salt Lake City Kolkata had ordered a Veg Pasta at Salt Lake Pizza Hut. What he got instead was a Chicken Pasta, a mistake that could hardly be dismissed as a case of mixed boxes. To add on to the woes of the consumer, there was absolutely no response from the outlet when the consumer complained to them about the mix up. Nobody at the outlet as much as apologized for this blatant violation of their responsibility and duty as a respectable and reliable food chain.
As we have said earlier, oversights can be sometimes forgiven but deliberate disrespect of consumer’s grievances and rights can definitely neither be ignored nor be forgiven.
Pizza Hut! We really did expect better from you!
(Picture Credit: cyberrockk.com)