Medical Murders! Doctors In Thane To Pay 6 Lakhs For Patient’s Death.

complaint against Thane doctors, to pay 6L as compensation for patient's death

complaint against Thane doctors, to pay 6L as compensation for patient's death

If there is one common factor in all medical negligence cases, it would be hefty compensation.

Most such cases, if they see the light of the Maharashtra consumer forum, end up with payment of compensation that runs in lakhs. Not that it makes such cases any more desirable or any less perplexing but at least this indicates that our forums take such cases seriously.

The latest in the never ending list of medical atrocities is a case from Thane. The compensation was hefty but it actually does not compensate for anything as far as the real loss was concerned–the complaint was triggered by the death of a patient.

 Thane based gynaecologist Sujata Rathod and physician Vasant Kumar Jog were found guilty by the Thane District Forum of  ”deficiency of service and medical negligence” which resulted into death of a pregnant woman while undergoing treatment.

The forum has ordered them to pay Rs 1,00,000 and Rs 5,00,000 respectively in addition to Rs 10,000 each towards legal expenses to Shashikant Vichare, husband of the deceased.

The case may go into appeal; the consumer may still finally get the money. But like every medical negligence case, this too leaves us with the same questions–can money really compensate for someone’s death? And more crucially, was it justified for someone to lose a loved one just because a bunch of “dedicated”, highly paid  ’professionals’ could not take their jobs seriously?

Consumer court asks doctors to pay compensation (Financial Express)

Chronic Pain! Hyderabad Based Hospital To Pay 1.5L As Compensation For Negligence.

Complaint Against Hyderabad Based Kamineni Hospital, To Pay 1.5L For Negligence

Complaint Against Hyderabad Based Kamineni Hospital, To Pay 1.5L For Negligence

Medical negligence cases come in all hues and degrees of gravity. But the end result is always painful–not just mental but also physical.

Even when medical negligence is not actually killing people, it still lands unsuspecting individuals in severely tormenting situations for no real fault on their part. Either way, no amount of compensation actually ‘compensates’ the victims of medical negligence–it is just the best that can be done which is obviously never enough.

A consumer from Hyderabad, suffering from chronic lower back pain and numbness in left limb approached Kamineni Hospital at King Koti for treatment. A horrible mess up ensued after she was advised surgery. She underwent surgery in 2006 but the pain soon reappeared and her condition deteriorated despite continued treatment and repeated hospitalizations.

She was  eventually advised to go for a permanent implantation and a spinal cord stimulator. The surgery. worth over 3.5 lakhs in terms of costs failed and the implants had to be removed. She was in no condition to undergo the surgery again. When the hospital refused to refund the cost of stimulator, she approached consumer forum.

The Hyderabad Consumer Forum concluded that deficiency in service by the hospital “deems to be proved” and ordered the hospital management to pay Rs 1.5 lakh compensation and Rs 5,000 towards litigation in September 2012.

We just wonder–even if she gets the compensation eventually, does it really make a difference to her condition. In the end, she is still left suffering with chronic pain and complications, probably for the rest of her life.

Is any compensation appropriate for a life long worth of trouble?

Hospital Asked To Pay 1.5L For Medical Negligence (Times of India)

 

 

 

Patient Alert! Consumer Forum Strikes Back In Medical Negligence Cases.

Complaint Against Doctors, Hospitals-Consumer Forum Grants Compensation in Medical Negligence cases

Complaint Against Doctors, Hospitals-Consumer Forum Grants Compensation in Medical Negligence cases

We have always maintained that medical negligence cases are worst forms of consumer issues with human lives directly at stake and happens to be probably one rare area where our mortification surpasses our stoic sarcasm.

In three separate cases of medical negligence of varying degree, consumer forum has come down heavily upon the guilty parties.

District Consumer Forum in Ferozepur, in a landmark verdict, held the then Medical Officer, SMO and Director, Punjab State Health System Corporation jointly and severally guilty in a negligence case whereby they not only denied proper treatment to an injured patient but also discharged him against his will stating that the injury was not serious because the hospital beds were needed for ‘another eye camp’. The patient eventually died and the District Forum passed its verdict based on expert opinion, awarding a compensation of Rs. 4 lakh with a 9% interest rate till the amount is actually recovered.

District Forum Awards A Compensation of 4lakhs against Punjab Government Health Officials (Punjab News Express)

In another case, District Forum in Trichy awarded a compensation of 2lakhs against a city hospital called G.V.N hospital to a man whose wife dies due to what forum considered negligence and deficiency in service. The woman in question dies due to heavy bleeding post delivery as the hospital was not equipped to deal with such cases.

Consumer Forum Fines Trichy Hospital For Negligence (Times of India)

In a third incident, a dentist in New Delhi was held liable for negligence and a compensation of 1 Lakh was awarded against him by the District Forum for triggering medical complications as he operated on the patient without taking blood sugar into account. Contributory negligence on part of the patient was not considered a defence by the forum.

Dentist To Pay 1L For Negligence (IBNLive)

 

What Everybody Ought To Know About Medical Negligence.

Medical negligence is understandably one of the most serious classes of consumer disputes, with human life being almost directly at stake in most of such cases.  As more and more such cases pour in, the last year saw the highest pay out being handed out by a consumer forum in a medical negligence case-to the tune of 1.73 crore. More followed the suit as instances of forum handing out hefty compensation in such cases are steadily pouring in. See Doctors and Hospitals Slapped with Heavy Penalty for Medical Negligence.

The stance of consumer forum in this respect triggers the need for more and more consumers to be aware of their rights in this regard and bring forth such issues. The consumer forum is willing to help but the system can function smoothly only if more consumers are not only aware of the rights and procedures in this regard but also willing to come forth with their issues. Below are a couple of points every consumer must know about medical negligence cases:

  • A doctor may be held liable for negligence in either of the two cases: either he was not possessed of the requisite skill which he professed to have possessed, or, he did not exercise the skill which he did possess.
  • The standard to be applied for judging negligence would be that of an ordinary competent person exercising ordinary skill in that profession, in this case that of a doctor. A highly skilled professional/specialist may be possessed of better qualities, but that cannot be the yardstick for judging the negligence of the doctor.
  • The liability of doctor can be civil, criminal or both. Criminal liability requires higher degree of negligence.
  • No experts’ opinion is required to file a case of medical negligence in consumer forums against the doctors. This is a crucial point to be noted because there have been several instances where consumer forums had quashed medical negligence cases on the grounds of absence of experts’ opinion. Post the 2010 verdict, the situation has changed and the forums do not require any expert opinion to proceed in medical negligence cases.

(With research inputs from Jai Anand, III Year Law Student, Jindal Global Law School)

Compensation In Medical Negligence Cases: A Quick Survey

Viraj Shergill, a well known and sought-after stuntman in Hollywood, gets injured while performing a stunt. Dr Simrita conducts a surgery on Viraj, during which she forgets her watch inside his abdomen. It is during the climax scenes that he realizes that Dr Simrita had left her watch inside his stomach. But by then it is too late – Viraj has already fallen in love with Simrita. Yes, you guessed it right. This is the story of the movie Kambhakth Ishq. Sadly this happens only in movies. You cannot always fall in love with the doctor who stuffed your stomach with random objects. The situation can get really bad when people die due to the negligence of the medical practitioners. What remedy can you get if you are a victim?

 

Compensation in Medical Negligence cases: A quick survey

In most cases the remedy for a victim of medical negligence through a Consumer Court would be to get compensated. But how is this compensation fixed? You cannot fix a value to your dear ones in terms of money. Can you? The Consumer Court has formulated a method to calculate, a not so accurate but fair, compensation amount. Let us read more on this below.

How is the Compensation amount decided?

There are a lot of factors including pecuniary factors like loss of future earnings (if the victim is dead or disabled), medical expenses incurred, future medical expenses (if the victim still requires medical assistance), cost of litigation etc. and non pecuniary factors like compensation for the pain and suffering, non-enjoyment of life, shortening of life expectancy etc.

Calculating the loss of future earnings is a complex process. The Supreme Court in Sarla Verma & Ors. Vs. Delhi Transport Corp.& Anr has laid down the three step process through which this can be calculated. The first step would be to calculate the ‘multiplicand’ (a number that is to be multiplied with another – in 2 * 5, 5 is the multiplicand). In this step the annual income of the deceased or the injured is calculated. The deceased/injured would have spent on himself is deducted. The balance is the Multiplicand.

Step 2 is to determine the Multiplier. In this step an estimate is made on the years of active career of the person. From this, some years are deducted under heads like imponderables in life, uncertain economic factors etc. The resulting number is the multiplier. For example if x, dies at the age of 35, and if his expected period of active service is estimated to be till 60 years, then the multiplier would be 25. From this, let’s say, 7 years are deducted under imponderables in life and economic factors, then the final multiplier will become 18.

The third step is to multiply the Multiplicand with the multiplier, which will give the compensation amount under Loss of future earnings. The pecuniary factors can be, to an extent, accurate but the non pecuniary factors cannot be accurate. You cannot measure the mental sufferings and give a value to it. The courts usually fix an amount which it deems will compensate the non pecuniary damages.

These factors vary depending on the nature of the cases. For example in the case where a person has fully recovered from the damages caused due to the medical negligence, he may not be given compensation for loss of future earnings. Similarly if the medical expense of the victim is covered by a third party, for example, if it is covered by the company he works in, then he might not get compensation for medical expenses.

Some examples

Now, let us discuss some real incidents. The first one is the case of Dr Kunal Saha v. Dr. Sukumar Mukherjee and Ors. Anuradha Saha, wife of the complainant was diagnosed with TEN, a serious skin disease. She was admitted in the AMRI hospital, Kolkata. Later since there was no improvement in her condition, rather it was getting bad; she was shifted to Breach Candy Hospital, Mumbai, where she breathed her last.  Dr. Kunal Saha filed a complaint at the National Consumer Commission, seeking compensation, against the Doctors of AMRI hospital and also the directors of the hospital for being grossly negligent while treating his wife. The compensation sought by the complainant was an amount of Rs.77 crore. The National Commission dismissed the complaint on the ground that whatever happened was beyond the capacity of the doctors.

The Supreme Court overruled the decision of the Consumer commission. It held the AMRI and the accused doctors liable for medical negligence. The case was then sent back to the National Consumer Commission to decide the compensation amount. The National Commission, awarding a record amount as compensation fined the Hospital and the accused doctors with an amount of Rs. 1, 73,000,000. See our article here.

In another case, Prasanth S. Dhananka, an engineering student from Andhra Pradesh approached the Nizam Institute of Medical Sciences (NIMS) complaining of recurring fever. After conducting a lot of tests, it was revealed that he has a small tumor in his ribs. An operation was conducted to remove the tumor, after which Prashanth became completely paralyzed

A complaint was filed before the National Consumer Commission alleging the Doctors of NIMS to be negligent, seeking a compensation of Rs. 7.5 crore. The National Commission finding the doctors guilty of committing medical negligence, awarded Prashanth a compensation of Rs. 1,05,00,000. The Supreme Court affirmed this decision. See here.

The two cases mentioned above saw the first and second highest compensation amount ordered by the Consumer Commission in a medical negligence case. There are many other cases in which the Consumer Courts awarded high compensation to the victims of medical negligence. See here New India Assurance Co. Ltd./ Dr. K. K. Mittal v. Virender Singh & Ors, Shri Subhash Chand v. M. D. Jaipur Golden Hospital

Conclusion

In most medical negligence cases the consumer court has awarded compensation less than the amount asked for by the complainant. One can argue that since it is the complainant who has suffered all the physical and mental damages, he is the best person to determine the compensation he needed. But there are times people ask for unreasonable amounts or may think that a particular amount is reasonable, when it is actually not. You will always over value yourself or your loved ones. So better leave it to the courts to decide and hope that you’ll get a fair compensation. Or maybe, not go for a case and fall in love with the doctor.

 

See more articles on Hospital and Medical sector here.

See more company pages:

Yashoda Hospitals Complaint

World Laparoscopy Hospital Complaint

Wanbury Complaint

VIMS Hospital complaint

File your complaint here

What kind of relief am I likely to get if I file a consumer complaint?

There are different kinds of relief that the consumer court can award you. It could order the other party to:

  • remove the defect or deficiencies from the goods or services in question
  • replace the defective goods with non-defective goods
  • return the money you paid for the goods or the service
  • pay you compensation for any loss or injury that you may have suffered due to the negligence of the manufacturer or trader or service provider
  • discontinue any unfair or restrictive trade practice that you have complained against
  • withdraw any hazardous goods from the market
  • provide for adequate costs for you
  • pay you reasonable compensation for any monetary loss and mental agony and hardship

Usually, consumer courts will award reasonable compensation commensurate with the loss caused to you along with cost of litigation.

It may also award interest for any late payment of compensation.

Exemplary damages (i.e. very large sums to be paid to the consumer) are awarded by the court against the seller or the service provider in exceptional cases and mostly against large sellers/manufacturers/ service providers.

 

File your consumer complaint here.