All of us are told that we should sympathize with those dealing with a loved one’s loss. That is basic humanity.
Seems nobody taught this to the insurers in the country. Or may be, insurers cease to be human beings.
In the latest from the stables of inhumanity nurtured by the insurers in the country, LIC has been ticked off by District Forum in New Delhi for delaying the payment of a widow’s claim on flimsy and pointless grounds.
LIC had denied a Delhi consumer’s claim on the ground that the policy had lapsed due to non-payment of the quarterly payment due in February 2010. However, the district forum promptly noted that the woman had filed for her claim after her husband’s death sometimes after November 2009 by when all the payments had been duly paid and the policy had definitely not lapsed.
The forum held LIC guilty of rendering “deficient service” for not making the payment promptly on the alleged ground. The forum ordered LIC to pay her Rs 3 lakh as insurance policy claim and has also asked them to pay the woman a compensation of Rs 15,000, besides a litigation cost of Rs 2,000.
Consumer forum asks LIC to pay Rs 3.17 lakh insurance claim to widow (Financial Express)